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Remote Support
Slingshot
provides remote assistance via the Internet.
With our system, and your invitation, we are able to
quickly and easily take
direct control of your PC desktop to troubleshoot
and resolve issues.
Call or
e-mail to schedule an appointment for assistance
using our remote support system. You must be
issued a support key to initiate a
remote support session. |
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Help Desk
| Slingshot maintains a "Help
Desk" website at
http://helpdesk.slingshotis.com/ where
clients can create tickets to schedule work, ask
questions and resolve issues. This online 24/7
system supports our clients with an easy way to track
the progress of tasks, questions and problem
resolutions. The site also offers a helpful "Tips
and Tricks" page. |
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