(978) 546-3571
BUSINESS IT SUPPORT SERVICES
Technical Support Services
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Slingshot is your source for reliable network and computer support services.
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We are Managed Service Providers, who employ multiple layers of Information Technology Services and appropriate network hardware to manage and protect your small business network.
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From desktop and laptop PCs to lightning-fast firewalls that block dangerous Internet traffic, to a carefully tested array of cloud-based SaaS (software as a service) offerings for Disaster Recovery and Backup, and Network Security.
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We design and implement information systems that match the current and future needs of our business clients.
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Since 1997 we have supported North Shore clients from our Cape Ann office with Expert Business IT support, and helped them achieve their goals.
EXPERT NETWORK SUPPORT
BUSINESS CLASS MANAGED IT SUPPORT SERVICES
Slingshot Information Systems, Inc.'s network design, installation, IT Tech Support and Help Desk services for businesses lift the burden of contending with network servers and uncooperative computers to allow you and your staff to refocus on your business.
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Our RMM or Remote Monitoring and Management system allows us to closely watch and manage all aspects of your business network. We are notified when a backup has failed, Antivirus - Anti-Malware is out of date or a hard drive is predicted to fail or has simply filled with too much data. We manage updates and patches from Microsoft and dozens of major software vendors to keep your computers secure and current. Our RMM system alerts us when a hacker is attacking your network or critical software updates are out of date.
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Our friendly help desk service supports your day-to-day operations with responsive technical support engineers whom you will know by name. They leverage our substantial knowledge base and remote desktop applications to answer your questions and resolve IT issues on your network remotely or onsite.
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We are certified partners with major software brands, Microsoft Operating Systems and Office 365, Sentinel End Point Protection and Response (EDR), N-Able, ProofPoint Email Security, and other SaaS services. Hardware vendors and partnerships include Microsoft, Dell, Lenovo, Datto, Hewlett Packard, Barracuda, SonicWall, and Fortinet Firewalls.
Whatever improvements you’re hoping to make or goals you’re trying to achieve, we partner with North Shore Businesses to develop custom technical support services to help you achieve success.
